Booking an appointment through our website or Online Booking button RESERVES YOUR TIME SLOT, but it does NOT CONFIRM YOUR APPOINTMENT! As clients can book both in person and by phone as well, we cannot guarantee that your online time slot can be honored until a confirmation of your appointment is sent via text or email. As soon as Relax Now receives your request, we will do our best to confirm your appointment, generally within one business day. For same-day and next-day appointments, you should receive your confirmation text or email AT LEAST 3 HOURS PRIOR TO YOUR APPOINTMENT TIME. If for some reason you haven't received confirmation by this time, or you simply want to double check that your appointment has been booked and is confirmed, please feel free to text or call Relax Now directly at 541-771-1692.
In order to offer clients same day and next day appointments, we operate a tight schedule and require at least 24 hours notice if you are unable to keep your appointment. Appointments cancelled less than 24 hours in advance, or no call/no shows will be billed 50% of the cost of the treatment. We understand that emergencies and illnesses occur, accidents happen and life can be unpredictable, so we thank you for giving us at least 24 hours notice when you are unable to make your scheduled appointment.